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Service-Based Automation In JSM


Jimi Wikman
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Service-Based Automation In JSM

Webinar Series: Episode Three

You may already be using automation in Jira Service Management to help your teams focus on the work that really matters. But did you also know that you can also set up automation rules, based on the status of the services critical to your business?

In this episode, we’ll be covering how you can build powerful automation and alerts for critical services within Jira Service Management.

What you’ll learn

  • Service-based alerts and incident routing.
  • Service-based approvals.
  • How to manage service assets.
  • How to use services in powerful automation rules.

Monitor your operations and maximise your team’s effectiveness during an incident – with the automation features built into Jira Service Management.


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