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Interesting info on support for Trello

Jimi Wikman

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This was posted in the Atlassian Community and I think it is a bit interesting that an official Atlassian team member present support options that I have not seen anywhere before?

Offering demos based on number of users sounds great, but it is not listed anywhere that I can see?

Same thing with phone support... I have never heard of Atlassian calling when resolving support issues and I have had clients moving away from Atlassian products because of not having phone support.

I wonder if this is just for Trello, or if there are other products that have these "hidden" features that is not printed out on the websites?

  • Intrigued 1
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