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Aug 30Next Level Customer Service Management – Streamline Incident Resolution & Improve Customer Satisfaction in Jira
We all know the saying: the customer is king. You might have heard it for the thousandth time, and still you’ll find some truth in it. That's why good Customer Service Management is crucial. It enhances customer satisfaction and loyalty. By providing timely and effective support, companies can build strong relationships with their customers, leading to repeat business and positive word-of-mou
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Oct 11-Onboarding and procurement made easier: Solving complex use cases with JSM and Jira Assets
We all know: the first impression counts. And it’s significantly influenced by the onboarding and procurement process. For setting up these processes in a user-friendly, easy-to-maintain, and standardized manner, many companies rely on Jira Service Management. But there is even more potential dormant in JSM, which can be harnessed with the right integrations. In our free live webinar, Ja
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Dec 07-Compliance made easy – How to optimize risk management and compliance processes in Jira
Proactively addressing risks and ensuring compliance is crucial – particularly in regulated industries – to preemptively identify, manage, and mitigate potential challenges. It not only safeguards the integrity of operations but also fosters a culture of adherence to industry standards, thereby enhancing overall operational resilience and trust within regulatory frameworks. Are you working wi
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Apr 09-NIS2 & DORA: Essential Insights for Financial Service Providers
We're thrilled to announce our upcoming LinkedIn Live event: NIS2 & DORA – Essential Insights for Financial Service Providers! Join us for an in-depth exploration of NIS2 and DORA and what they mean for financial service providers. Gain valuable insight into compliance requirements, backup and recovery strategies, and implementation best practices. Discover why IT infrastructure resilienc
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Apr 16-Achieve the impossible report: How to customize Jira reports with simple coding
𝗝𝗼𝗶𝗻 𝘂𝘀 𝗳𝗼𝗿 𝗮𝗻 𝗲𝘅𝗰𝗹𝘂𝘀𝗶𝘃𝗲 𝗟𝗶𝗻𝗸𝗲𝗱𝗜𝗻 𝗟𝗶𝘃𝗲 𝗲𝘃𝗲𝗻𝘁 𝘄𝗵𝗲𝗿𝗲 𝘄𝗲 𝘁𝗮𝗹𝗸 𝗮𝗯𝗼𝘂𝘁 𝗰𝘂𝘀𝘁𝗼𝗺𝗶𝘇𝗶𝗻𝗴 𝗝𝗶𝗿𝗮 𝗿𝗲𝗽𝗼𝗿𝘁𝘀 𝘁𝗼 𝗮𝗱𝗱𝗿𝗲𝘀𝘀 𝘁𝗵𝗲 "𝗹𝗮𝘀𝘁 𝗺𝗶𝗹𝗲" 𝗽𝗿𝗼𝗯𝗹𝗲𝗺 𝗮𝗻𝗱 𝗿𝗲𝘃𝗼𝗹𝘂𝘁𝗶𝗼𝗻𝗶𝘇𝗲 𝘆𝗼𝘂𝗿 𝗿𝗲𝗽𝗼𝗿𝘁𝗶𝗻𝗴 𝗲𝘅𝗽𝗲𝗿𝗶𝗲𝗻𝗰𝗲. The "last mile" issue in reporting often plagues organizations, where data collected in Jira requires extensive post-processing to meet corporate standards (corporate templates, branding, styling etc.) for formal reports, invoi
