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    What is included in Support

    Jimi Wikman

    Support Includes

    • Incident Support - Identifying and troubleshooting problems in the system
    • Root cause analysis
    • Assistance with issues during installation
    • Assistance with issues during upgrades
    • Identifying and creating needed bug reports
    • Guidance around implementation and configuration
    • Integration support with other Atlassian products

    Read our guide on how to get the most out of your support, or check out our Support FAQ for rapid support orientation.

    Support Does Not Include

    If you have any questions

    If you have any questions regarding this article, or if you see something that is wrong, then please don't hesitate to use the comments below, drop by the forum or contact the staff. There are no stupid questions on Atlasstic and we appreciate feedback to make things better for everyone.

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