Statuspage is the communication piece of your incident management process. Keep users in the loop from 'investigating' through 'resolved'. Statuspage integrates with your favorite monitoring, alerting, chat, and help desk tools for efficient response
Statuspage is a service status and incident management platform from Atlassian. It allows organizations to communicate the current and future status of their services to customers and stakeholders.
Statuspage is relevant because it allows organizations to maintain transparency and trust with their customers by providing real-time updates on service disruptions and planned maintenance.
The platform offers functionalities such as incident management, incident communication, and service statuspages. Incident management allows teams to report, update and resolve incidents, incident communication allows teams to notify customers and stakeholders of incidents, and planned maintenance and service statuspages allow companies to publish the current and future status of their services publicly.
Some important features of Statuspage include:
- Customizable statuspages
- Integration with other Atlassian products like Jira
- A mobile app for iOS and Android
- Customizable incident notifications
- Uptime and incident metrics.
Overall, Statuspage is a powerful incident management platform that allows organizations to maintain transparency and trust with their customers by providing real-time updates on service disruptions and planned maintenance, and it's suitable for companies of all sizes.
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