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    JSM Knowledge Base - Establish Your KB for Better Service

    Michael
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    Streamline your service management with a powerful Knowledge Base (KB) on Jira Service Management (JSM)! In this quick 15-minute tutorial, we'll walk you through the essentials of setting up a KB that not only enhances your team's productivity but also offers tremendous business benefits. Discover how to create, manage, and utilize a KB to facilitate faster resolution times, decrease ticket volumes, and provide superior customer service. Perfect for Jira beginners and seasoned pros alike, this video will provide you with actionable steps to leverage JSM for better service delivery. Tune in to transform your service desk strategy today! -------------------------------------------------- We thank you for viewing our content and we hope that it was useful. We put a lot of creativity, time, and love into those videos to make your life easier, but it's just a small portion of our knowledge and experience. If you or your team would like to learn more about Jira, Confluence, or one of their Apps, reach out to us. You will quickly discover how easy it is with access to all of our ✅ training courses, ✅ templates, ✅ use cases, ✅ best practices, ✅ knowledge and experience. Drop us a message at: ➤ info@geniusgecko.com Visit our web page at: ➤ www.geniusgecko.com We build flexible and reliable solutions for our customers in the Atlassian ecosystem. Thanks to our proven delivery process, we cover all of the important elements of successful implementation, starting from customized training, going through a design based on your requirements, best practices and out-of-the-box ideas, quick and painless configuration, and finally our tools and services designed for "complete adoption" of newly build solutions. It works like a charm because we care every single step of the way. Thank you for your support! Genius Gecko Team

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